SHIPPING & RETURNS

We understand that sometimes purchases are not always right. If you are eligible for a return Reveille will provide a credit note valid for 3 years upon your items return. Returns must be requested within 72 hours of receiving your item and returned to us within 14 days. Once we receive your return, please allow 2-3 business days for your return to be processed. 

We do not offer refunds for a 'change of mind'. We also do not offer refunds to customers who refuse to pay import duties and taxes.

If you require an exchange or replacement size , you will need to place a new order with your credit note provided. Due to the fast turnover of stock, we cannot guarantee that we will have your preferred size/style in stock.  

Please note, we do not issue refunds unless the item is deemed faulty. 

SALE/PROMOTIONAL CODE ITEMS

Returns  are not accepted on sale/promotional items. 

COST OF RETURNS

The return shipping cost is to be covered by the customer. This cost will not be reimbursed from Reveille.

ORGANISING A RETURN

If you've met the above requirements please return your item/s with your returns form to the provided address on the form within 7 days of receiving your order.

We will not be held liable for any item/s returned to a location other than the one we provide.

 RETURNS AND EXCHANGE TIMELINE

We try our hardest to turn your returns around as quickly as possible.

Please allow 2-3 business days for your return to be processed and email you with a credit note. All credit notes will be sent via email so please be sure to double check your email address.

Contact Email: Info@reveiller3.com